what to expect
OUR PRIORITY
Customer service is our No.1 priority. Whether you are spending three pounds or three thousand pounds with us, we value your hard earned income and take pride in offering quality products with enhanced in-house testing, extended warranty and easy-returns process for your satisfaction. We believe our business thrives with the quality of service delivered to you.
PRODUCT FEATURES
- A high quality handset / tablet with just minor signs of use
- Guaranteed 80% minimum battery health
- Light wear and tear
- Bezel may contain minor scratches
- Bezels free from almost any signs of wear
- No cracks, No smashes
- Network unlocked
- PIN, Touch ID and iCloud (FMI) unlocked
- Fully functional
- Data wiped
- Passed electronic test to ensure internal parts are fully functional
- NB- Batches of used phones will naturally vary by quality and the above grading should only be used as a representative guide
6 Months Warranty!
100% Satisfaction Guarantee!
Minimum 80% Battery Capacity!
our in-house testing process
All of our used devices undergo a rigorous 20 point functionality test to ensure they are fully functional before being assessed for their overall appearance and finish.
dELIVERY AND POSTAGE
You order will be delivered to your door step within 2 to 3 working days. We also offer same day delivery for our Jersey customers. Just message us on WhatsApp before placing the order and we will make it happen for you free of charge.
returns
It may be that a fault slipped through the net, or perhaps a phone turns out to be locked when it shouldn’t be. Either way, we understand that it’s not good enough.
Simply let our friendly returns team know what’s wrong. They will process your enquiry and let you know how to return the phone to us. Once received back we’ll credit your account within 5-7 working days.
Sounds fast? It is. We do everything in-house, which is why we can process returns so quickly.
warranty
All our devices are covered under 6 months Warranty for any manufacturing faults.